Privacy Policy

Data controller

The controller of the data collected on the website is:

• Nemours Diffusion Automobile (NDA) — [[TO CONFIRM: exact company name]]
• 141 av de Lyon, 77140 Nemours, France
• Email: contact@nda-nemours.fr
• Phone: +33 1 64 28 99 56

Data collected

We only collect the data you voluntarily provide through the quote or appointment request form:

• Type of service requested (mechanics, bodywork, breakdown, rental)
• Name
• Phone number
• The content of your message
• Technical connection data (IP address, server logs) for security purposes

Purposes and legal basis

Your data is processed for the following purposes:

• To respond to your quote, appointment or information requests — legal basis: pre-contractual measures taken at your request (Art. 6.1.b GDPR).
• To ensure the security and proper operation of the website — legal basis: the publisher's legitimate interest (Art. 6.1.f GDPR).

Recipients and processors

Your data is intended exclusively for NDA's internal departments. It may be processed by our technical sub-processors acting on our behalf:

• Vercel Inc. — website hosting (servers located within the European Union).
• Supabase — secure storage of requests sent via the form.
• Your data is never sold or transferred to third parties for commercial purposes.

Retention period

Data from contact requests is kept for a maximum of three (3) years from the last contact, then deleted or anonymised. Technical connection logs are kept for a maximum of twelve (12) months.

Your rights

In accordance with the GDPR, you have the following rights over your personal data:

• Right of access and rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of and objection to processing
• Right to data portability
• Right to withdraw your consent at any time

To exercise these rights, contact us at contact@nda-nemours.fr. A response will be provided within one month. You also have the right to lodge a complaint with the French data protection authority (CNIL, www.cnil.fr).

Cookies

The website does not use advertising cookies or third-party trackers for profiling purposes. Only cookies strictly necessary for the website to function (remembering your chosen language) may be stored; these do not require your prior consent.

Security

We implement appropriate technical and organisational measures (HTTPS-encrypted communications, restricted data access) to protect your data against any unauthorised access, alteration or disclosure.

Changes to this policy

This privacy policy may be updated at any time to reflect legal or technical changes. The date of the latest update is shown at the top of the page.